1Getting Started

Requesting Access

Spark is invite-only. If you don't have an account yet, click Request access on the login page. Fill in your name, email, and reason — an admin will review your request and send an invite if approved.

Accepting an Invite

Onboarding

On first login you'll set your name, voice preferences, theme, and workspace names. These can all be changed later in Settings.

Signing In

Go to spark.elitesrvcs.com and enter your email and password. Click Forgot password? to receive a reset link.

2The Interface

Header Bar

Timer Bar

A persistent ⏱ Timers bar sits just below the header at all times. When no timers are active it shows a + button — click it to set a new countdown timer. When one or more timers are running, each appears as a chip showing the label and remaining time (mm:ss). Chips pulse red when time is up; click ✓ Done to dismiss.

Tab Bar

Today · Tasks · Reminders · Calendar · Notes · Scheduling · Spark AI · Settings

Use 1–7 to switch tabs. Last active tab is remembered across refreshes. Tabs with overdue items show a red badge count.

Beta Banner

When an admin enables Beta Testing mode, an amber 🧪 BETA banner appears below the header. The 💬 Feedback button in the header bar is always available — use it to report a bug, make a suggestion, or give general feedback at any time, regardless of whether the beta banner is showing.

Version

The current app version is displayed in small text above the weather widget in the sidebar.

3Workspaces

Workspaces keep different areas of your life separate. All data is scoped to the active workspace.

Managing Workspaces

4Today View

Your daily command centre — everything requiring attention right now, in one place.

Stats & Progress

Stats row shows Due Today, Overdue, Done, and Alerts. A progress bar tracks your completion percentage. If tasks have time estimates set, the total estimated time remaining shows below the bar.

Streak

A 🔥 badge appears next to the date when you've completed tasks on consecutive days (2+). Completing at least one task each day keeps it going.

Weather

Set your zip code in Settings → Profile to see current conditions (temperature, feels-like, humidity, wind). Updates automatically at the top of every hour.

Today's Schedule

Calendar events for today appear in a compact timeline — showing start/end times, a Now pill for currently active events, and Soon for anything starting within the hour. Feed-imported events show a 🔗 icon.

Events starting within 15 minutes enter an urgent state — the row pulses with an amber glow and a 🔔 countdown badge shows exact minutes remaining (e.g. 🔔 8m). Click Silence on the right of the row to stop the animation for that event.

Once a timed event's end time passes, it is automatically struck through and dimmed — keeping it visible for reference while making it clear it's done. All-day events are not affected.

Smart Nudges

Spark surfaces up to 2 proactive action cards — overdue pile-ups, stale follow-ups, unscheduled backlogs, upcoming events. Tap to act immediately.

Alerts

Reminders due within the next hour and follow-ups due today or overdue appear in the Alerts section with Done, Edit, Snooze, and Delete buttons inline.

Upcoming Follow-Ups

Any follow-up due in the next 7 days (but not yet overdue) appears in a pink 👤 Upcoming Follow-Ups section so people never fall through the cracks.

In Progress Tasks

Tasks with status set to In Progress are pinned at the top of Today with their progress bar visible.

Focus Timer

Click 15m, 30m, 45m, or 60m to start a focused session. Spark announces 5 min remaining, 1 min remaining, and completion.

Pinned Tasks

Tasks you've starred (★) float to the top in a dedicated Pinned section.

5Tasks

Adding a Task

Quick Capture: type in the header bar and press Enter. Full form: Tasks tab → + Add, or click any task to edit. You can also ask Spark AI to create tasks for you conversationally.

Task Fields

Task Status

Status gives you real visibility into where work actually stands. Set it from the full task form. In Progress tasks show a thin blue progress bar on every task card and are pinned at the top of Today. Cancelled tasks are hidden from the active list but visible in a collapsed section at the bottom of the Tasks tab.

Task Actions

• Complete (✓) — click the circle. Automatically sets status to Completed. Recurring tasks auto-generate the next occurrence
• Pin (★) — star a task to float it to the top of Today and Tasks
• Save as Template — saves a copy as a reusable template (no due date)
• Drag to reorder — grab ⋮ handle (requires Manual sort mode)
• Swipe right — on mobile, swipe right to mark done

Sorting & Filtering

Sort by Priority, Due Date, A–Z, or Manual. Filter by Critical only, High+, Med+, In Progress, or On Hold.

Templates

Switch to the Templates view in the Tasks tab. Click Use to create a pre-filled task from any template.

Attachments

Open any existing task to edit it — the Attachments section appears near the top of the modal, below the title and workspace fields.

• 📎 Add File — click to pick an image or document from your device. Accepted types: images (JPG, PNG, GIF, WebP), PDF, DOCX, XLSX. Max 5 files per task
• Paste a screenshot — take a screenshot (Win+Shift+S on Windows, Cmd+Shift+4 on Mac), then press Ctrl+V inside the modal. Spark uploads it automatically
• Image compression — images are automatically compressed before upload (targeting ~500KB) without visible quality loss
• Viewing — click any image thumbnail to open it fullscreen. Documents show an Open link to view in a new tab
• Deleting — click ✕ on any attachment to remove it permanently

Comments

Add timestamped comments to any task to document actions, communications, or progress notes — without cluttering the task title or notes field.

Opening Comments

Every task card across Today's Schedule, the Tasks tab, and all other views shows a 💬 button to the left of the ★ pin button. Click it from anywhere to open the task's edit panel scrolled directly to the Comments section. You can also open any task normally and scroll to the bottom — the Comments section is always there.

• The 💬 button is amber with a count badge when comments exist, grey when there are none
• The badge count updates in real time as you add or remove comments

Adding a Comment

Type in the comment textarea at the bottom of the Comments section and click Post, or press Ctrl+Enter. Every comment is automatically stamped with the date and time it was posted.

Editing a Comment

Click Edit on any comment to edit it inline. The original text is pre-filled — make your changes and click Save, or Cancel to discard. Edited comments show a small (edited) label so you know the original was modified.

Deleting a Comment

Click Delete and confirm the prompt. Deletion is permanent.

6Reminders

Time-based alerts. When a reminder fires, a toast appears and Spark speaks it aloud.

Adding a Reminder

Reminders tab → + Reminder, Quick Capture, or ask Spark AI naturally — "remind me to call John at 3pm tomorrow."

• remind me at 3pm
• remind me tomorrow at 9am
• remind me in 2 hours
• remind me on Friday

Reminder Fields

7Follow-Ups

People-based reminders — track who you need to follow up with and about what.

Adding a Follow-Up

Quick Capture: follow up with [name] about [topic] in [N] days
Or ask Spark AI: "add a follow-up with Sarah about the contract in 3 days"
Or: Reminders tab → + Follow-Up.

Visibility on Today

Follow-ups due today or overdue appear in the Alerts section on Today. Anything due in the next 7 days appears in the Upcoming Follow-Ups section — so you always have a forward view without going into the Reminders tab.

Follow-Up Fields

Contacts View

Toggle to Contacts in the Reminders tab to see all interactions grouped by person — last contacted date, open follow-ups count, and full history. Tap + Follow-Up on any contact to add one pre-filled with their name.

8Calendar

Views

Toggle Month / Week at the top right. Use ← → to navigate; click Today to return.

What Appears

• Events — shown with their chosen colour
• 🔗 Imported events — from connected iCal feeds
• ☑ Tasks with due dates — shown in green. Click to edit. In Week view, tasks with a set time appear in their hour slot; tasks with only a date appear in the All Day row.

Calendar Event Alerts

Spark will announce upcoming calendar events 15 minutes before they start — a toast notification and a voice alert — so you're never caught off guard.

Pre-Meeting Silence Reminders

Spark also gives you two heads-up nudges to silence audio before a scheduled event so notifications don't interrupt your meeting:

• 5 minutes before — a brief voice prompt suggesting you tap the 🔔 Silence button if you don't want interruptions during the meeting.
• At the start — a second voice prompt as the meeting begins, in case you missed the first one.

These reminders are skipped automatically if Silence Mode is already on or if voice is disabled in your settings — no nagging when it isn't needed.

Adding Events

Click any day cell (month) or time slot (week) to add an event. Fields: Title, Start/End, All Day toggle, Recurring, Colour, Notes.

Calendar Integrations (iCal)

Connect an external calendar so events sync into Spark automatically. Go to Settings → Calendar Integrations → + Add Calendar, give it a name, paste the iCal URL, and click Add & Sync. Spark syncs on app load and then automatically re-syncs in the background every 15 minutes while the app is open — so calendar changes made in Outlook or Google Calendar propagate without any manual action. You can also force an immediate sync with the ↻ button in Settings.

Sync is fully bi-directional with your feed's current state — including cancellations, reschedules, and cancelled occurrences of recurring meetings. If a meeting is cancelled or removed by the organiser in Outlook, it is automatically removed from Spark on the next sync. If a single occurrence of a recurring meeting is cancelled, only that occurrence is removed — the rest of the series stays intact. If a recurring meeting is rescheduled to a new time, Spark updates the occurrence rather than leaving the old slot on your schedule. Spark also automatically clears any duplicate copies of a recurring occurrence that can build up over time, so each event appears only once. The sync toast shows a count of new, updated, and removed events so you can confirm changes were picked up.

Block Bookings Toggle

Each connected feed has a Block bookings toggle (off by default). When turned on, events from that feed hide corresponding booking slots so contacts cannot request times when you are busy. Only enable this for calendars that reflect your own schedule — shared or team calendars where colleagues' events appear should be left off to avoid false positives. All-day events from an opted-in feed block the entire day.

Google Calendar

Outlook / Microsoft 365

Apple Calendar (Mac)

9Notes

Notes display as a collapsible list — all notes start collapsed so you see just titles. Click any note to expand it inline and start editing. Click it again to collapse.

Creating a Note

Click + Note at the top of the Notes tab, or Quick Capture: note: [title], or ask Spark AI to create one for you.

Navigating Notes

Each row shows the note title, last updated date, and a 📌 icon if pinned. A ▶ chevron collapses and ▼ means open. Only one note is open at a time — opening a new one collapses the previous. Toggle All WS at the top to see notes from every workspace.

Searching Notes with AI

Ask Spark AI natural questions about your notes — "what did I write about the Johnson account?" or "search my notes for the marketing plan" — and Spark will read and summarise the relevant content directly in chat.

Rich Text Toolbar

Bold, italic, underline, strikethrough · H1, H2, H3, paragraph · Alignment · Bullet and numbered lists · Font size · Text colour and highlight · Clear formatting. Notes auto-save as you type.

@Task Mentions

Type @ in a note to get a live task picker. Mentioned tasks become clickable links — tap to jump straight to that task.

Pinning

Pin a note to keep it at the top of the list. Toggle All WS in the sidebar to see notes from every workspace.

10Scheduling

Create a public booking page where contacts can reserve time with you. All bookings require your approval before they are confirmed.

Setup

How Booking Requests Work

When someone submits a request through your booking page, they receive an email confirming their request is pending. You are notified by email, a toast notification, and a voice alert in real time. The request appears in the Pending Requests section at the top of your Scheduling tab.

On Accept

Accepting a request does three things automatically: the booking is confirmed in Spark, a calendar event is created in your Spark calendar, and both you and the booker receive a .ics calendar invite by email. Open the .ics in Outlook, Google Calendar, or Apple Calendar to add the meeting directly — no manual entry required. For Microsoft 365 users the invite lands on your Exchange calendar exactly like any other meeting invite.

On Decline

The booker receives a polite email advising them to reach out directly or try booking another available time. No calendar event is created.

Calendar Conflict Detection

Spark automatically hides booking slots that overlap with your calendar events — but only for feeds you have opted in to via the Block bookings toggle in Settings → Calendar Integrations. This gives you control over which feeds count as "busy" so shared team calendars don't accidentally block your availability. Events you add directly in Spark are always included in the check. See Calendar Integrations for setup details.

Your Booking Link

Once enabled, click Copy to copy the link and share it with anyone who needs to book time with you.

✨Spark AI

What Makes Spark AI Different

Most AI assistants can only talk about doing things. Spark AI actually does them. When you ask it to add a task, the task appears. When you say "remind me at 3pm", the reminder is set. When you want to reschedule something, it's moved. No copy-pasting, no switching screens — just a conversation that produces results.

Actions Spark AI Can Take

Context Spark AI Always Has

Every time you send a message, Spark AI is given a full snapshot of your workspace so its advice is grounded in your reality — not generic productivity platitudes.

Spark AI Learns and Remembers

Spark AI builds a persistent memory of you over time. When you reveal something worth remembering — your work preferences, recurring priorities, important context about your projects or role — Spark quietly notes it and includes it in every future conversation. You don't need to re-explain yourself session after session. The more you use it, the sharper its advice becomes.

Searching Your Notes

Spark AI can search and summarise the content of your notes on demand. Just ask naturally — no need to navigate to the Notes tab first.

Context-Aware Suggestions

When you open Spark AI, it doesn't show the same generic prompts every time. It reads your current state and surfaces 4 relevant suggestions based on what's actually going on:

• 3+ overdue tasks → "Triage X overdue tasks"
• In Progress work → "Check in on active work"
• Event starting soon → "Prep for: [event name]"
• Stale follow-ups → "Review overdue follow-ups"
• Monday morning → "Plan my week"
• Friday afternoon → "Week wrap-up"

Quick Capture from AI Responses

At the bottom of every Spark AI response, two quick buttons appear: ➕ Task and ⏰ Remind. If the AI says something that sparks an action item, tap either button to open the relevant form instantly — no need to leave the conversation.

Live Web Search

Spark AI automatically searches the web for anything that requires current information — weather, news, sports scores, stock prices, recent events. It will never answer these from stale training data.

Tips for Getting the Most Out of Spark AI

• Be specific with actions. "Add a high priority task to call Dave about the contract renewal by Friday" works better than "add a task about Dave."
• Use it to plan, not just execute. "Help me plan my week" or "what should I focus on this afternoon?" gives Spark room to reason across your full workload.
• Ask it to triage. "I have 6 overdue tasks — help me decide what to tackle, push, or drop" is exactly the kind of question it's built for.
• Combine actions. "Add a task to review the proposal and remind me about it tomorrow morning" creates both the task and the reminder in one message.
• Ask about your notes. "What did I write about [topic]?" searches your full note content, not just titles.
• Talk to it via mic. Tap 🎤, speak naturally, pause — Spark captures everything and sends it when you stop.

Morning & Evening Check-Ins

If enabled in Settings, Spark speaks a morning briefing at your chosen time summarising tasks due today. An evening wrap-up reviews what you got done. Both can be configured or disabled in Settings → Notifications.

Chat History

Last 50 messages are saved across sessions. Click Clear History at the top of the AI tab to start fresh.

Interactive Mode

Enable in Settings → Voice to have Spark speak every AI response aloud when on the AI tab.

12Voice

Voice Input

Click 🎤 in the header to start recording. The mic button pulses red while recording and shows live elapsed seconds. Speak naturally — Spark uses high-accuracy transcription that handles names, brands, and technical terms correctly, with proper punctuation and capitalization. After 3 seconds of silence the recording stops automatically and the button pulses yellow while it transcribes (usually under a second). You can also tap the mic to stop early. Recordings are capped at 5 minutes to prevent runaway captures.

Voice input works in all modern browsers including Chrome, Edge, Firefox, Safari, and iOS Safari.

Voice Routing

Where your voice goes depends on what's active when you tap the mic:

• No field focused — voice is sent to Spark AI, which interprets your speech and takes action (create task, set reminder, answer a question, etc.)
• A form field is actively focused — voice text is inserted directly into that field (e.g. dictating into the quick capture bar or a note)

Tapping the mic button itself moves focus away from any field, so voice from the Today tab, Tasks tab, or any other view will always route to Spark AI as expected.

Voice Output

Spark speaks: task completions, reminder alerts, calendar event alerts (15 min before), focus milestones, morning briefing, evening wrap-up, and AI responses (if Interactive Mode is on).

Voice Selection

• OpenAI voices — Nova, Shimmer, Alloy, Echo, Fable, Onyx. Require an API key set by your admin. Best quality.
• Browser voices — built into your device. Microsoft Edge on Windows provides the best browser voices.

Silence Mode

The 🔔 Silence button in the header lets you temporarily mute all of Spark's audio output — task completions, reminders, calendar event alerts, focus milestones, AI responses, everything. Click it to choose how long:

• 30 minutes, 1 hour, 90 minutes, 2 hours — timed silence, expires automatically
• Until I turn it off — stays silent indefinitely until you cancel manually

While silenced, the bell turns red and shows a small live countdown badge (e.g. "45m", "1h30m", or "∞"). The dropdown gains a Turn silence off option so you can cancel early. Silence persists across page refreshes — if you reload the app mid-meeting, you stay silenced. Visual toast notifications continue to show normally so you don't miss anything important; only audio is suppressed.

Quiet Hours

Settings → Notifications → Quiet Hours. Voice is suppressed during this window automatically every day.

Troubleshooting

• Check device volume and that the browser tab is not muted
• Allow microphone permission when prompted; if you previously denied it, re-enable in your browser's site settings
• Confirm 🔔 Silence is not active and Quiet Hours are not in effect

13Settings

Profile

Voice

Notifications

Calendar Integrations

Add iCal feeds (Google, Outlook/M365, Apple) to sync external calendars into Spark. See Section 8 for setup instructions.

Appearance

Toggle Auto (follows system), Dark, or Light theme.

Workspaces

Edit, delete, and view stats per workspace. + Add Workspace up to your allocated maximum.

14Quick Reference

Keyboard Shortcuts

Quick Capture Commands

Task Priority Colours

Task Status